Legal
Terms of Service.
Please read these terms carefully before using the Pawd website or placing an order.
Last Updated: 19 October 2026 · Pawd Australia Pty Ltd
Overview
This website is operated by Pawd Australia Pty Ltd. By visiting our site and/or purchasing from us, you agree to be bound by these terms and conditions.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
Use of the Site
You may not use our products for any illegal purpose. You must not transmit any worms, viruses or destructive code. A breach of any of the Terms will result in immediate termination of your right to use our services.
Products & Services
We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right to discontinue any product at any time.
Product colours may vary slightly from images due to screen calibration and lighting conditions during photography.
Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon without consulting primary, more accurate sources.
Shipping
Shipping is free on orders over A$49 and A$9.95 on orders under A$49. We pack within 2 business days, then tracked delivery takes 6 to 9 business days. Delivery times are estimates and are not guaranteed; we are not responsible for delays caused by carriers or customs. Risk of loss passes to the customer on dispatch.
Returns and Refunds
We accept returns on unworn, unused items in their original packaging within 30 days of delivery. Personalised and sale items are not returnable. You pay return postage for a change of mind; we pay it for anything faulty or wrong.
Refunds go back to the original payment method within 10 business days of us receiving and inspecting the return. Your bank, PayPal and Afterpay run on their own timelines and can take longer. The original shipping charge is not refunded on a change-of-mind return. The full policy is on our Returns page.
Intellectual Property
All content on this site — including text, graphics, logos, images, and software — is the property of Pawd Australia Pty Ltd and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written consent.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New South Wales, Australia.
Contact
Questions about the Terms of Service should be sent to us at hello@pawdstore.com.