Shipping Policy
We are pleased to offer free shipping on all orders, with no minimum spend, to customers anywhere in the world.
Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
- Australia & New Zealand: 5-12 business days
- Asia-Pacific: 7-14 business days
- Europe: 7-14 business days
- North America: 10-15 business days
- South America: 10-15 business days
- Africa: 10-20 business days
- Other Regions: 10-20 business days
Please note that these are estimated delivery times and can vary depending on factors outside our control, such as customs processing and local postal services. We appreciate your patience and understanding.
Tracking
Once your order has been shipped, you will receive an email confirmation with your tracking number, allowing you to follow your package’s journey.
Customs, Duties & Taxes
International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the destination country. These charges must be paid by the recipient of the order. We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information.
Shipping Address
Please ensure that all shipping information is correct at the time of purchase. We are not responsible for any delays or losses due to incorrect or incomplete address details.
Lost or Damaged Items
While we take great care in packaging and shipping your order, we understand that things can sometimes go wrong. If your package is lost or arrives damaged, please contact our customer service team as soon as possible so we can resolve the issue for you.
Changes to Shipping Policy
We reserve the right to make changes to this shipping policy at any time, so we recommend checking back periodically for updates. Any changes will be posted on this page and will apply to future orders.
If you have any questions or concerns about our shipping policy, please feel free to contact us at shop.pawd@gmail.com
Thank you for choosing to shop with us!